Terms of Service

Last Updated: March 25, 2026

Terms of Service

Aribot — Cloud Security & Compliance Platform

Effective Date: [EFFECTIVE DATE]

Last Updated: [EFFECTIVE DATE]

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Aristiun Samsad B.V., a company incorporated under the laws of the Netherlands ("Aristiun," "we," "us," or "our"), governing your access to and use of the Aribot cloud security and compliance platform ("Platform"), available at https://aribot.ayurak.com.

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are accepting these Terms on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

1. Definitions

1.1. "Aribot" or "Platform" means the Aribot cloud security and compliance SaaS platform, including all features, tools, APIs, documentation, and related services operated by Aristiun.

1.2. "Customer Data" means all data, content, configurations, code, and information that you or your Authorized Users upload, submit, or transmit to or through the Platform.

1.3. "Authorized Users" means individuals whom you authorize to access the Platform under your account, subject to the user limits of your Subscription Plan.

1.4. "Subscription Plan" means the specific tier of service you have selected and paid for, as described on our pricing page or in a separate Order Form.

1.5. "Order Form" means any written or electronic ordering document executed between you and Aristiun specifying the Subscription Plan, fees, and additional terms.

1.6. "Services" means the cloud security posture management (CSPM), threat modeling, compliance scanning, code security review, Shadow AI Discovery, AI-powered security analysis, and all other functionality provided through the Platform.

2. Acceptance of Terms and Eligibility

2.1. Acceptance. By creating an account, accessing, or using the Platform, you agree to these Terms. If you do not agree, you must not use the Platform.

2.2. Eligibility. You must be at least 18 years of age and have the legal capacity to enter into binding agreements. The Platform is designed for business use; consumer protection laws may not apply.

2.3. Authority. If you are using the Platform on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, and "Customer" refers to that entity.

2.4. Compliance. You are responsible for ensuring that your use of the Platform complies with all applicable laws and regulations, including but not limited to data protection laws.

3. Account Registration and Security

3.1. Account Creation. To access the Platform, you must create an account by providing accurate, complete, and current information. You agree to update your account information promptly if it changes.

3.2. Account Security. You are responsible for:

  • Maintaining the confidentiality of your account credentials;
  • All activities that occur under your account;
  • Promptly notifying us at security@aristiun.com of any unauthorized access or security breach.

3.3. Multi-User Accounts. If your Subscription Plan permits multiple Authorized Users, you are responsible for managing user access, assigning appropriate roles and permissions, and ensuring all Authorized Users comply with these Terms.

3.4. Account Sharing. You may not share account credentials. Each Authorized User must have a unique login. We reserve the right to suspend accounts where credential sharing is detected.

4. Subscription Plans, Billing, and Payment

4.1. Subscription Plans. The Platform is offered on a subscription basis (monthly or annual). The features, limitations, and pricing of each plan are described on our website or in your Order Form.

4.2. Fees. You agree to pay all fees associated with your selected Subscription Plan. Fees are denominated in Euros (EUR) unless otherwise specified in your Order Form.

4.3. Payment Processing. Payments are processed through Stripe, Inc. ("Stripe"). By providing payment information, you authorize us and Stripe to charge the applicable fees to your designated payment method. Your use of Stripe is subject to Stripe's terms of service.

4.4. Billing Cycle. Subscriptions are billed in advance on a monthly or annual basis, depending on your selected plan. Annual subscriptions are billed at the start of each annual period.

4.5. Auto-Renewal. Subscriptions automatically renew at the end of each billing cycle unless you cancel at least thirty (30) days before the renewal date.

4.6. Price Changes. We may adjust pricing with at least sixty (60) days' prior written notice. Price changes take effect at the start of the next billing cycle following the notice period.

4.7. Late Payment. Overdue invoices accrue interest at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. We may suspend access to the Platform if payment is overdue by more than fifteen (15) days.

4.8. Taxes. All fees are exclusive of applicable taxes (including VAT). You are responsible for all taxes associated with your subscription, except for taxes based on Aristiun's net income.

4.9. Refunds. Fees are non-refundable except as expressly stated in these Terms or required by applicable law.

5. Acceptable Use Policy

5.1. Permitted Use. You may use the Platform solely for your internal business purposes in accordance with these Terms, your Subscription Plan, and applicable law.

5.2. Prohibited Conduct. You agree not to:

(a) Reverse engineer, decompile, or disassemble any part of the Platform, except to the extent expressly permitted by applicable law;

(b) Use the Platform for competitive analysis, benchmarking, or to build a competing product or service;

(c) Attempt to gain unauthorized access to any part of the Platform, other accounts, computer systems, or networks connected to the Platform;

(d) Transmit viruses, malware, or other harmful code through the Platform;

(e) Use the Platform to process, store, or transmit data in violation of applicable laws, including data protection and export control laws;

(f) Exceed your licensed usage limits, including user seats, scan quotas, or API rate limits;

(g) Resell, sublicense, or redistribute access to the Platform without our prior written consent;

(h) Use automated tools (bots, scrapers) to access the Platform except through our documented APIs within your rate limits;

(i) Interfere with or disrupt the integrity or performance of the Platform or its infrastructure;

(j) Use the Platform for any illegal purpose, including to facilitate cyberattacks against third parties.

5.3. Enforcement. We reserve the right to investigate and take appropriate action against violations, including suspension or termination of your account.

6. Service Availability and SLA

6.1. Uptime Target. Aristiun targets 99.5% monthly uptime for the Platform, measured as the percentage of minutes in a calendar month during which the Platform is available.

6.2. Exclusions. The uptime target excludes:

  • Scheduled maintenance (with at least 24 hours' prior notice);
  • Force majeure events (as defined in Section 14);
  • Issues caused by your systems, networks, or third-party services;
  • Features explicitly designated as "beta" or "preview."

6.3. Service Credits. If the Platform fails to meet the 99.5% uptime target in any calendar month, you may request a service credit equal to:

  • 5% of your monthly subscription fee for uptime between 99.0% and 99.5%;
  • 10% of your monthly subscription fee for uptime between 95.0% and 99.0%;
  • 25% of your monthly subscription fee for uptime below 95.0%.

Service credits must be requested within thirty (30) days of the downtime event and are applied against future invoices. Service credits are your sole and exclusive remedy for downtime.

6.4. Maintenance. We perform routine maintenance during low-usage windows and provide advance notice for planned downtime via email or the Platform's status page.

7. Intellectual Property

7.1. Aristiun IP. Aristiun and its licensors retain all right, title, and interest in and to the Platform, including all software, algorithms, AI models, user interfaces, documentation, compliance frameworks, report templates, and all related intellectual property rights. Nothing in these Terms transfers ownership of any Aristiun IP to you.

7.2. Customer Data. You retain all right, title, and interest in and to your Customer Data. You grant Aristiun a limited, non-exclusive, worldwide license to use, process, and store your Customer Data solely to provide and improve the Services.

7.3. Feedback. If you provide suggestions, feature requests, or other feedback regarding the Platform ("Feedback"), you grant Aristiun a perpetual, irrevocable, royalty-free license to use and incorporate such Feedback without obligation to you.

7.4. Generated Reports. Security findings, reports, threat analyses, and recommendations generated by the Platform based on your Customer Data are owned by you. The underlying report structure, templates, and formatting remain Aristiun's intellectual property.

8. Limitation of Liability

8.1. Cap on Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ARISTIUN'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO ARISTIUN DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

8.2. Exclusion of Consequential Damages. IN NO EVENT SHALL ARISTIUN BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, REGARDLESS OF THE CAUSE OF ACTION OR THEORY OF LIABILITY.

8.3. Exceptions. The limitations in this Section 8 do not apply to: (a) either party's indemnification obligations; (b) either party's breach of confidentiality obligations; (c) your payment obligations; or (d) liability that cannot be limited under applicable law.

9. Disclaimer of Warranties

9.1. As-Is Basis. THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2. Security Findings. AI-generated security findings, threat assessments, compliance reports, and risk scores are advisory in nature. Aristiun does not warrant that the Platform will identify all security vulnerabilities, threats, or compliance gaps. You are responsible for independently validating findings and maintaining your own security programs.

9.3. Third-Party Services. The Platform integrates with third-party cloud providers, AI services, and other tools. Aristiun does not warrant the availability, accuracy, or performance of any third-party service.

10. Termination

10.1. Termination by Customer. You may cancel your subscription at any time by providing at least thirty (30) days' written notice before the end of your current billing cycle. Cancellation takes effect at the end of the then-current billing period.

10.2. Termination by Aristiun. We may terminate or suspend your account:

  • Immediately, if you materially breach these Terms and fail to cure within fifteen (15) days of written notice;
  • Immediately, if you breach the Acceptable Use Policy (Section 5);
  • With thirty (30) days' notice, for any reason or no reason.

10.3. Effect of Termination. Upon termination:

  • Your right to access the Platform ceases immediately (or at the end of the notice period, as applicable);
  • We will make your Customer Data available for export for thirty (30) days following termination ("Export Window");
  • After the Export Window, we will delete your Customer Data in accordance with our Privacy Policy and Data Processing Agreement.

10.4. Data Portability. During the Export Window, you may export your data through the Platform's built-in export functionality or by contacting support@aristiun.com.

10.5. Survival. Sections 7 (Intellectual Property), 8 (Limitation of Liability), 9 (Disclaimer of Warranties), 12 (Governing Law), and any accrued payment obligations survive termination.

11. Indemnification

11.1. By Customer. You agree to indemnify, defend, and hold harmless Aristiun and its officers, directors, employees, and agents from any third-party claims arising from: (a) your use of the Platform in violation of these Terms; (b) your Customer Data; or (c) your violation of applicable law.

11.2. By Aristiun. Aristiun agrees to indemnify, defend, and hold harmless Customer from any third-party claims that the Platform infringes a valid patent, copyright, or trademark, provided that Customer promptly notifies Aristiun of such claim and cooperates in the defense.

12. Governing Law and Dispute Resolution

12.1. Governing Law. These Terms are governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles.

12.2. Dispute Resolution. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation within thirty (30) days shall be finally settled by arbitration administered by the Netherlands Arbitration Institute (NAI) in Amsterdam, the Netherlands, in accordance with the NAI Arbitration Rules.

12.3. Language. Arbitration proceedings shall be conducted in English.

12.4. Injunctive Relief. Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.

13. Modification of Terms

13.1. Changes. We may modify these Terms at any time by posting the revised version on our website and providing at least thirty (30) days' prior notice via email to the address associated with your account.

13.2. Acceptance of Changes. Your continued use of the Platform after the effective date of any modification constitutes acceptance of the revised Terms. If you do not agree with any modification, you must discontinue use of the Platform and cancel your subscription before the changes take effect.

14. Force Majeure

Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including natural disasters, pandemics, war, terrorism, government actions, power outages, internet disruptions, or failures of third-party infrastructure providers, provided the affected party provides prompt notice and uses commercially reasonable efforts to resume performance.

15. General Provisions

15.1. Entire Agreement. These Terms, together with any Order Form, the Privacy Policy, the Data Processing Agreement, and the AI Usage Policy, constitute the entire agreement between the parties regarding the subject matter hereof and supersede all prior agreements and understandings.

15.2. Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.3. Waiver. Failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.4. Assignment. You may not assign these Terms without our prior written consent. Aristiun may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets.

15.5. Notices. Notices under these Terms shall be sent to: (a) for Aristiun, legal@aristiun.com; (b) for Customer, the email address associated with your account.

15.6. Independent Contractors. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, or agency relationship.

16. Contact Information

Aristiun Samsad B.V. The Netherlands

  • General inquiries: info@aristiun.com
  • Support: support@aristiun.com
  • Legal: legal@aristiun.com
  • Security: security@aristiun.com
  • Website: https://aribot.ayurak.com

These Terms of Service were last updated on [EFFECTIVE DATE].